Shipping Policy
At Silwish, we strive to provide you with a seamless shopping experience. Below are the details regarding our shipping policy.
1. Shipping Locations
We currently ship to [list countries or regions, e.g., “India, the United States, and select international locations”]. If your location is not listed, please contact us for assistance.
2. Processing Time
All orders are processed within [X] business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing times may be delayed.
3. Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: [Estimated delivery time, e.g., “5-7 business days”]
- Express Shipping: [Estimated delivery time, e.g., “2-3 business days”]
Delivery times may vary based on your location and the shipping method selected at checkout.
4. Shipping Costs
Shipping costs are calculated at checkout based on the delivery method chosen and the destination. We may offer free shipping promotions on orders over a certain amount.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment.
6. International Shipping
For international orders, additional customs fees or import duties may apply. These fees are the responsibility of the customer and are not included in the shipping cost.
7. Lost or Damaged Orders
If your order is lost or damaged during shipping, please contact us within [X] days of the expected delivery date. We will work with you to resolve the issue.
8. Contact Us
For any questions regarding our shipping policy or to inquire about your order, please contact us:
- Email: silwishjewels@gmail.com
- Phone: +91 9560299595